Shipping policy

Last Updated: September 10, 2026

At Taprise, we’re committed to making your ordering experience simple, reliable, and transparent. This Shipping Policy explains how we process and deliver your Taprise NFC products.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will begin processing on the next business day.

For custom or branded bulk orders, additional processing time may be required. We’ll provide an estimated production timeline before your order is shipped.

2. Shipping Times

Once your order has been processed, estimated delivery times are:

  • Standard Shipping: 7–15 business days
  • Express Shipping: 3–7 business days, where available

Please note that delivery times are estimates and may vary depending on your destination, shipping carrier, customs processing, and other factors outside our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your:

  • Shipping destination
  • Order size and weight
  • Selected shipping method

Any available free-shipping offers will be clearly displayed on our website or at checkout.

4. Tracking Your Order

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information, where tracking is available.

Please allow up to 48 hours for tracking information to become active after your shipping confirmation is sent.

5. International Orders

Taprise ships to selected international destinations.

International customers are responsible for providing a complete and accurate shipping address.

Depending on your country, your order may be subject to customs duties, import taxes, VAT, or other local charges. These charges are not included in the product or shipping price unless explicitly stated at checkout and are the responsibility of the customer.

Customs processing may also cause additional delivery delays.

6. Incorrect or Incomplete Address

Please carefully review your shipping information before completing your order.

Taprise is not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

If you realize that you entered the wrong address, contact us as soon as possible. We’ll do our best to help before the order is shipped.

7. Delayed or Lost Packages

If your tracking information shows that a package is delayed, please allow additional time for the carrier to complete delivery.

If your package appears to be lost or has not arrived within a reasonable period after the estimated delivery window, please contact us at [your support email] with your order number and tracking information.

We’ll work with the shipping carrier to investigate the issue.

8. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number
  • Photos of the package
  • Photos of the damaged products

This allows us to investigate the issue and determine the appropriate solution.

9. Delivery Responsibility

Once an order has been delivered to the shipping address provided at checkout, Taprise is generally not responsible for packages that are subsequently lost, stolen, or misplaced.

Please consider using a secure delivery address when possible.

10. Pre-Orders and Custom Orders

Custom, personalized, or bulk orders may require additional production time.

If your order contains both ready-to-ship and custom products, your order may ship together once all products are ready unless otherwise communicated.

11. Changes to This Policy

Taprise reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about your order or shipping, please contact us: